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Delivery Information

Swastik Imports & Exports Pty Ltd
Fast. Reliable. Australia-Wide.

At Swastik Imports & Exports Pty Ltd, we ensure timely and secure delivery of both wholesale food orders and retail religious products to our valued customers across Australia.

🚚 Delivery Coverage

We deliver Australia-wide, including:

  • Metropolitan cities
  • Regional towns
  • Remote areas (on request and subject to availability)

🛍️ Types of Deliveries

1. Wholesale Food Orders (B2B)

  • Delivered via freight or courier partners
  • Pallet and bulk shipments available
  • Delivery timelines depend on location and order size

2. Retail Orders (Pooja Items, Murtis, Temples)

  • Shipped via trusted courier services (AusPost, Toll, Fastway, etc.)
  • Fragile items like murtis and marble temples are securely packed to ensure safe delivery
  • Tracking provided upon dispatch

⏱️ Estimated Delivery Times

LocationEstimated Time
Metro areas2–5 business days
Regional areas5–10 business days
Remote locations7–14 business days (subject to courier availability)

Custom or bulk temple orders may require additional lead time.

💵 Delivery Charges

  • Wholesale Orders: Delivery cost depends on weight, volume, and destination. Quoted at time of invoice.
  • Retail Orders: Flat-rate or calculated at checkout. Free shipping may apply on eligible orders/promotions.

📦 Packaging & Handling

  • All items are carefully packed to ensure they arrive in excellent condition
  • Fragile items (e.g., marble murtis or pooja sets) receive special protective packaging
  • We are not responsible for delays caused by third-party couriers once dispatched

❗ Delivery Terms

  • Please ensure correct address and contact details are provided during checkout or order placement
  • If no one is available to receive the delivery, redelivery charges may apply
  • For large items (e.g. mandirs), ensure someone is available to assist with receiving

🔄 Returns Due to Delivery Issues

If your item is:

  • Damaged in transit
  • Lost
  • Incorrectly delivered

Please contact our support team within 24–48 hours of delivery for assistance. Refer to our [Return & Refund Policy] for full details.

📞 Need Help with Delivery?

Swastik Imports & Exports Pty Ltd
📧 Email: swastikimp@yahoo.com.au
📞 Phone: +61 425 855 832